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Terms & Conditions

Welcome to Pushti24!

Last Updated: October 22, 2026

Welcome to Pushti24. These Terms & Conditions govern your access to and use of https://www.pushti24.com and your purchases from our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Pushti24

Pushti24 is an online shopping store offering products including ethnic wear, sarees, clothing, festive decorations, home dΓ©cor, gifts, and other lifestyle products.

We aim to provide accurate product information, transparent pricing, and a reliable shopping experience.

2. Eligibility and Website Use

By using this website, you confirm that you are legally permitted to make purchases and enter into transactions under applicable law.

You agree to use our website only for lawful purposes. You must not attempt to misuse our website, interfere with its operation, submit false information, or engage in fraudulent activities.

3. Product Information

We make reasonable efforts to display accurate product descriptions, images, colours, sizes, materials, and other relevant details.

Actual product colours and appearance may vary slightly depending on lighting, photography, and your device’s screen settings.

Please review the product description, available variations, price, and other details before placing your order.

If a product description contains an error or an item becomes unavailable, we will take appropriate steps to address the issue in accordance with applicable law.

4. Prices, Taxes and Payments

All prices are displayed in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, shipping charges, discounts, and the total payable amount will be displayed during checkout, as applicable.

We reserve the right to correct genuine pricing or listing errors and update product prices prospectively. A price change will not retrospectively alter an order that has already been accepted, except as permitted by applicable law.

Payments are processed through the payment methods made available at checkout. Your payment may also be subject to the terms and security procedures of the relevant payment provider.

Please do not share your payment passwords, OTPs, or other confidential authentication details with anyone claiming to represent Pushti24.

5. Orders and Order Confirmation

Placing an order constitutes a request to purchase the selected products.

An order confirmation or payment confirmation does not override the applicable order acceptance and fulfilment process.

We may contact you if additional information is required to process your order.

If an order cannot be fulfilled because a product is unavailable, a payment cannot be verified, or a genuine listing error occurs, we will inform you and provide the appropriate resolution, including a refund where required.

We do not permit fraudulent purchases or the intentional misuse of promotional offers.

6. Shipping and Delivery

We ship to serviceable locations within India, subject to product availability and courier coverage.

Shipping charges, free-shipping eligibility, order processing times, and estimated delivery timelines are described in our Shipping Policy and displayed during checkout where applicable.

Please review our Shipping Policy before placing an order:

https://www.pushti24.com/shipping-policy/

Delivery timelines are estimates and may be affected by courier delays, public holidays, weather conditions, service disruptions, or other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers with delivery-related issues.

7. Order Cancellation

If you wish to request cancellation, please contact us as soon as possible and provide your order number.

Cancellation may be possible before an order is processed or dispatched. Once an order has been dispatched, cancellation may no longer be possible through our standard process.

If Pushti24 cancels an accepted order for a reason that requires reimbursement, the appropriate refund will be processed in accordance with applicable law and the circumstances of the order.

Nothing in this section limits any cancellation or refund rights available to consumers under applicable law.

8. Exchange and Refund Policy

Pushti24 does not offer general returns for change of mind or personal preference under its standard policy.

Our standard exchange process applies to products received in a damaged or defective condition, subject to verification.

Customers should report a damaged or defective product within 3 calendar days of delivery and provide valid supporting evidence, such as clear photographs of the product and its packaging, along with the order details.

Please refer to our complete policy for eligibility, verification, and exchange instructions:

https://www.pushti24.com/return-and-refund/

If an exchange cannot be provided or another remedy is required under applicable law, we will communicate the appropriate resolution.

Nothing in this section excludes or restricts any consumer rights or remedies that cannot legally be excluded.

9. Promotions and Discount Offers

Promotional offers, coupon codes, and discounts may be subject to specific conditions, validity periods, eligibility requirements, and product exclusions.

Unless an offer states otherwise, promotions cannot be assumed to be combinable with other offers.

We reserve the right to correct errors in promotional listings and administer offers according to their published terms and applicable law.

10. Intellectual Property

The content on this website, including text, photographs, graphics, branding, logos, and design elements, is owned by Pushti24 or used with appropriate permission, unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our website content without prior authorisation, except where permitted by law.

11. Privacy and Personal Information

We handle customer information in accordance with our Privacy Policy and applicable law.

Please review our Privacy Policy to understand how information is collected, used, stored, and shared where necessary to operate our store and fulfil orders.

Privacy Policy:
https://www.pushti24.com/privacy-policy/

12. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by payment processors, courier companies, or other service providers.

These services may be governed by their own terms and privacy policies. Pushti24 is not responsible for the independent content or policies of third-party websites, subject to applicable law.

13. Website Availability and Limitation of Liability

We make reasonable efforts to keep our website available, secure, and accurate. However, uninterrupted access cannot be guaranteed at all times.

To the extent permitted by applicable law, Pushti24 will not be liable for losses arising solely from temporary website interruptions or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes liability or consumer remedies that cannot legally be excluded under applicable law.

14. Changes to These Terms

We may update these Terms & Conditions when our business practices, services, or legal requirements change.

The revised version will be published on this page with an updated revision date. Changes will apply as permitted by applicable law.

We encourage customers to review this page periodically.

15. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India, subject to applicable consumer protection laws and the jurisdiction of the competent courts and consumer dispute redressal authorities.

Customers retain any rights to approach the appropriate consumer protection forum available to them under applicable law.

16. Grievance Redressal

For questions, complaints, or concerns regarding an order or our services, please contact Pushti24 using the details below.

Grievance Officer: Pushti24

Designation: Grievance Officer

Email:  info@pushti24.com

Phone: +91 7304519447

Address: Mumbai Suburban, Goregaon, Mumbai – 400065, Maharashtra, India.

We will acknowledge consumer grievances within 48 hours and endeavour to resolve them within one month of receipt, in accordance with applicable requirements.

Please include your order number and relevant supporting information when contacting us about a purchase.

17. Contact Us

For general enquiries, product questions, or order assistance, please contact:

Pushti24

Website: https://www.pushti24.com/

Contact Us: https://www.pushti24.com/contact-us/

Phone: +91 7304519447

Email: info@pushti24.com

Thank you for shopping with Pushti24.

Pushti24 – Shop Smart. Live Better.